Privacy Policy

This Privacy Policy is served by Smart Storm Ltd (“we”, “us”, “our”) and applies to our website www.smartstormgroup.com (“the Site”).

We are committed to protecting your privacy and handling your personal data responsibly in accordance with the UK GDPR and the Privacy and Electronic Communications Regulations (PECR).

Key Definitions

  • “We”, “us”, “our” refer to Smart Storm Ltd.
  • “You”, “the user” refer to anyone accessing or using the Site.

How We Collect and Use Your Personal Data We only process personal data where we have a lawful basis:

  • Lawful Basis: Consent (e.g., newsletter subscription, contact forms) or Legitimate Interest (e.g., responding to enquiries about our products/services where contact details are publicly available or you’ve shown interest).
  • Data Collected: Name, email address, phone number, company details, and enquiry content (via contact forms or email).
  • Purpose: To respond to enquiries, provide quotes, send marketing communications (if consented), and improve our services.
  • Retention: We retain your data only as long as necessary (e.g., marketing data kept until you unsubscribe).
  • Sharing: We do not sell or share your data with third parties for marketing. We use trusted processors for marketing purposes (e.g. mailchimp) who act under our instructions and GDPR-compliant contracts.

Your Rights Under UK GDPR You have the right to:

  • Access your data
  • Rectify inaccurate data
  • Erase your data (“right to be forgotten”)
  • Restrict processing
  • Object to processing
  • Data portability
  • Withdraw consent at any time

To exercise these rights contact us at the address below.

Website Usage & Cookies By using this Site you accept these terms:

  • You may not copy, reproduce, resell, or create derivative works from the Site content without our written consent. All content is protected by UK and international copyright laws.
  • You agree not to impose excessive load on our systems or use automated tools to copy content.
  • The Site is provided “as is” without warranties. To the fullest extent permitted by law, we exclude liability for any damages arising from use of the Site.

Cookies We use a minimal amount of cookies to improve your experience, track usage, and remember preferences (e.g., login sessions). Most are essential or functional; some are analytical (anonymised).

  • You can manage/block cookies in your browser settings.
  • Note: Disabling cookies may prevent access to certain areas (e.g., customer login).

Data Security We use secure technologies (e.g., encryption, access controls) and procedures to protect your data against unauthorised access, loss, or misuse.

International Transfers If we use processors outside the UK/EEA (e.g., certain email tools), we ensure appropriate safeguards (e.g., UK International Data Transfer Agreement).

Contact Us For questions, rights requests, or to withdraw consent:

Smart Storm Ltd
Tel: +44 (0)1422 363462
Email: enquiries@smartstormgroup.com
Address: 1 Lon Cae Darbi, Cibyn Industrial Estate, Caernarfon, Gwynedd, LL55 2BD, United Kingdom